About Airtm

• About Airtm
• How does Airtm work?
• Where are Airtm’s products and services available?
• What are peer-to-peer (P2P) transactions?
• How do I open a personal account on Airtm?

Airtm Transactions

• Withdraw Funds from Your Airtm Account: Quick, Secure, and Hassle-Free!
• How to add/deposit funds using the P2P network?
• How to withdraw money using the P2P network?
• What is Pay local?
• How do I directly (non-P2P) withdraw from my Airtm wallet to a bank?

Airtm Security

• How do I enable the 2FA on my Airtm account?
• I'm having trouble with the 2FA code
• How to reset my account password?
• I can't access the App from a new device
• How do I authorize my device to log in?

Frequently Asked Questions

• What safety measures are taken to ensure funds are secured?
• What are our top regions ?
• How do Airtm experts help my business grow?
• What is average transaction time?
• How does the referral program work for enterprises?

Payment methods

• What is a payment method?
• How do I change the language or local currency of my Airtm account?
• How do I add payment methods to my Airtm account?
• Can I change the e-mail address of the payment methods registered in my account?
• Can I add third-party bank or e-wallets accounts on my Airtm account?

Cashiers (Marketplace P2P)

• How to avoid losing access to peer-to-peer transfers? - Cancellations.
• Active promotions for advanced users in Airtm
• How to be a cashier?
• What is the "Peer transfers" dashboard?
• Tips and rules for accepting requests

Troubleshooting

• Unknown device/IP address
• Invalid kount access
• Account has been temporality locked.
• The page doesn't load
• I'm having trouble accessing Airtm. What can I do?

Exchange rates and fees

• How to check Airtm's exchange rate
• How does Airtm calculate rates and fees?
• Where can I check out the commissions?
• Who assumes the fees of external processors?
• Is there a fee for sending funds?

Promotions, contests and giveaways

• Moonpay Promotion 0 Fees on every 5th transaction
• Airtm 10th Anniversary - Create, Post and Win Challenge
• 1xBET 35% Cashback using Airtm
• Join #ActiveCommunity & earn rewards!
• Next withdrawal FREE - DOT's Users

Invite program

• Invite and Win with Airtm and your friends.
• Conditions for receiving the referral bonus
• How do I receive requests of the people that I invited to Airtm?

US Virtual Account

• US Virtual Account
• How to receive transfers from third parties to your Airtm US Virtual Account
• How to receive a Wire Transfer in your Airtm Virtual Account
• Frequently asked questions about Airtm's US Virtual Account

Quality rules

• Quality rules for cashiers.
• Quality rules for users

AirPoints Rewards Program

• AirPoints Reward Program - T&C
• Airpoints Birthday Promotion

Payoneer

• What is Payoneer?
• What is the partnership with Payoneer all about?
• In which countries is Payoner direct adds available?
• How do I add funds to Airtm from Payoneer?
• Where can I withdraw my Airtm funds?

Moonpay

• Moonpay Referral - Terms & Conditions
• How to directly fund my Airtm account with my debit and/or credit card?

Airners Community

• On the Road to 50K: Invite, Win, and Celebrate with Us
• Video contest - Airners Money Makers
• Airners Rank Program - Discord
• Earn rewards for your help!
• Leaderboard: FAQs and Terms & Conditions

Prepaid Card - Argentina

• Is the Airtm Prepaid Card for everyone?
• How can I purchase the Airtm card?
• What should I do after purchasing the card?
• How will the Airtm card work?
• What happens when a user makes a transaction at a store in Argentina?

New Argentina Regulation

• FAQ

Airtm.me

• What is Airtm.me?
• How do I enable my Airtm.me page?
• How can I share my Airtm.me link?
• What payment methods are available for people to send me money?
• Are there any fees to receive payments?

New Experience for US Users

• Everything you need to know about the new experience for U.S. Users
• Step-by-Step Guide to Set Up Your Payout Method
• What do you need to do to have the new experience available?

API and integrations

• About API Documentation and Scope of Integration
• About API Credentials
• About Processing Currencies and Payment Methods
• About Sandbox and Live Integration Environments
• About IP Servers and Whitelisting

Transactions with Enterprise Customers

• How to withdraw from Remotasks to your bank account
• How to withdraw from Timebucks to your bank account
• How to add money to your Deriv account using Airtm
• How to add money your iForex account using Airtm
• List of banks available to operate

Funding and Withdrawals

• About funding and withdrawal methods for Enterprise clients
• About fees and maximum/minimum amounts for funding and withdrawals
• About processing times for funding and withdrawals
• About minting USDC with Circle

Tutorial Videos

Security Policies

• Security Policies
• Recommendations

NEW EXPERIENCE FOR U.S. USER