At Airtm, the security of your funds and information is our top priority. We take this responsibility very seriously and ask our members to report any suspicious behavior on the platform immediately. We strictly comply with U.S. **KYC (Know Your Customer)** and **AML (Anti-Money Laundering)** laws, and we maintain detailed records of all transactions to ensure a trustworthy environment. We want you to feel safe and protected when operating within the Airtm ecosystem.

To eliminate the risk of malicious behavior and keep you one step ahead of scammers, we're sharing a series of key tips. Applying these practices will help you strengthen your defense against potential fraud and enjoy a safer digital financial experience on Airtm.

STAY ALERT: STRATEGIES TO AVOID SCAMS ON AIRTM

• Spot imposters: Scammers are masters of deception, often pretending to be someone you trust, like a family member, a charity, or even an Airtm representative. Be extremely cautious. **Never send money or provide personal information in response to an unexpected request**, whether by text message, phone call, email, or social media. Always verify the sender's identity through an official Airtm channel.
• Do online searches: Before trusting a new offer or entity that seems related to Airtm, do your research. Type the name of the supposed company or product into your favorite search engine, adding terms like "review," "complaint," or "scam." Explore social media to find opinions and experiences from other users. A quick search can reveal crucial warnings.
• Don't pay upfront: If someone asks you to pay upfront for things like credit and loan offers, mortgage assistance, or even to "unlock" a prize you supposedly won on Airtm, be immediately suspicious. Scammers often promise big gains on the condition that you first pay taxes or fees. If you do, they'll likely take the money and disappear.
• Talk to someone you trust: Scammers want you to make hasty decisions, and they may even resort to threats. Before giving up your money or personal information, *talk to someone you trust*. Slow down, carefully review the details, do an online search, consult an expert, or tell a friend. A second opinion can be your best defense.
• Don't respond to suspicious emails: **Phishing** emails are a common tactic. If an email that seems to be from Airtm looks unusual, contains grammatical errors, or asks for sensitive information or for you to click strange links, don't reply or interact. Mark it as spam and delete it. Airtm will never ask you for sensitive information via email.
• Be skeptical about free trial offers: "Free trials" sometimes hide recurring charges. Before accepting one, thoroughly research the company and, most importantly, read the cancellation policy. Always check your monthly statements to identify and dispute any unrecognized charges.