Is Airtm safe?

Airtm dollars (AirUSD) are backed 1:1 by dollars held in bank accounts in the U.S. and various liquidity pools.

When you add and withdraw funds to/from your Airtm balance, the funds corresponding to your transaction are retained in our escrow account. Only once you and your peer are satisfied are the funds released to the receiving party, and are backed by a trusted mediation process should any issues arise.

It is important to follow our safety recommendations to make Airtm safer:

- Do not open links that you receive in the chat from your peer nor in any other site relating to Airtm.
- Do not open links from unofficial individuals which state "earn money or hack accounts." These links are used to steal your income data and therefore your money.
- Activate two-factor authentication (2FA) for security prior to funds being credited to your Airtm balance. This can be done in your Settings > Security tab. This is very important since only with the 2FA security code can your Airtm wallet be accessed.
- Do not accept or offer "direct" transaction to avoid commissions. These transaction do not have any kind of support from Airtm and in most cases those who offer this option are fraudulent. If these types of actions are detected, Airtm reserves the right to suspend the account(s) involved at any time.
- To increase our peer network security, we provide identity verification for AML (anti-money laundering) and KYC (Know Your Customer) requirements by partnering with verification service Onfido.

Our peer network is based on a relationship of trust between users. We require verification and positive historic activity on our platform for users to accept and complete peer add/withdraw. To help protect our peer network, please immediately report any suspicious behavior from another user to support@airtm.com.

Airtm has the FinCEN certification (Registration number: 31000105017143), and we responsibly follow all regulatory bodies we operate in.

M
Mila is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.