1.- Operating hours and processing times
Manual funding and withdrawal requests are processed Monday through Friday at 12 PM and 5 PM Central Standard Time.
Please note: We do not process transactions on US holidays or weekends. We always try our best to process them as soon as possible.
2.- Bank transfer processing times
Dometic (US) wire transfers are usually processed the same business day or the following business day; free ACH transfers can take up to 2-5 business days to arrive. International wire transfers can take up to 9 business days to arrive.
Bank transfer settlements from your Airtm account to your bank account can take up to 1 business day to be processed by our Finance department.
3.- Crypto transfer processing times
Crypto to-ups managed by our Finance team can take up to 1 business day to be processed.
Direct crypto to-ups from your Airtm dashboard usually take only a few minutes to be credited.
Crypto withdrawals managed by our Finance team can take up to 2-3 business days to be processed.