FAQs

Getting Started

• What are peer-to-peer (P2P) transactions?
• What is Airtm?
• Official Airtm’s Social Media and emails
• How does Airtm work?
• How do I open an account on Airtm?

Security Policies

• Is Airtm regulated?
• Is Airtm safe?
• What is Two-Factor Authentication or 2FA?
• How do I enable the 2FA on my Airtm account?
• How can I help reduce fraud at Airtm?

Account Verification

• Why do I need to check my account?
• How do I check my Airtm account?
• What are the benefits of checking my Airtm account?
• Tips to successfully verify your account

Peer Transfers

Invite program

• Referral Program Guide
• Conditions for receiving the referral bonus
• How do I receive the operation requests of the people that I invited to Airtm?

Cryptocurrencies

Virtual Debit Card

• How do I create a virtual debit card?
• What are the limits and fees?
• How do I determine what the "card value" should be on the multi-use card?
• Can I reload the virtual card?
• What happens if I don’t have an extra $1 USD on my card to pay the transaction fee?

Promotions