My operation request has not been accepted. What should I do?

Modified on Fri, 24 Apr at 4:53 PM

Depending on the country and payment method you selected, the acceptance time may vary based on the availability of our P2P network. If your operation is not being accepted, we recommend the following:

Try a different amount. On average, Airtm deposits and withdrawals are around $40, but this can vary depending on the payment method and country.
Select a different payment method. Some methods have greater availability depending on the region and time of day.
Submit your request during business hours. Weekdays during regular business hours typically have more active cashiers.

Airtm is continuously working to improve acceptance times and expand P2P network availability.