How do I verify my Airtm account?

Airtm requests identity verification when users reach the equivalent of $1,000 USD in aggregate volume in withdraws and/or sending. Verification will also be required to use high-risk payment methods or in case our system detects unusual behavior.

Steps to verify your Airtm account:

1. Whether in a payment method that requires verification or in your Settings > Verification, select "Verify Now".

2. Complete the forms with accurate and identifiable government information; this information cannot be changed after submission.

3. Verification applications may take up to 24 hours to review. Please note that during this time a member of our verification team may contact you to request information.

In addition, we require an Advanced Verification when the user reaches the equivalent of $25,000 USD in aggregate withdraw and/or send volume. To perform the Advanced Verification, a second form of identification (not used in your initial verification) to our team by creating a ticket with the subject "Advanced Verification".

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