How do I check my Airtm account?

Airtm requests identity verification when users reach the equivalent of $1,000 USD in aggregate volume in withdraws and/or sending, or for high risk payment methods.



To verify your Airtm account:



1. Whether in a payment method that requires verification or in your Settings > Verification, select "Verify Now".

2. Complete the forms with accurate and identifiable government information; this information cannot be changed after submission.

3. Verification applications may take up to 24 hours to review. Please note that during this time a member of our verification team may contact you to request information.



In addition, we require an Advanced Verification when the user reaches the equivalent of $25,000 USD in aggregate withdraw and/or send volume. To perform the Advanced Verification, a second form of identification (not used in your initial verification) must be sent to verifications@airtm.com with the subject "Advanced Verification". Our team will review it in less than 24 hours.


M
Mariana is the author of this solution article.

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