Airtm requests identity verification when users reach the equivalent of $1,000 USD in aggregate volume in withdraws and/or sending. Verification will also be required to use high-risk payment methods or in case our system detects unusual behavior.
Steps to verify your Airtm account:
1. Whether in a payment method that requires verification or in your Settings > Verification, select "Verify Now".
2. Complete the forms with accurate and identifiable government information; this information cannot be changed after submission.
3. Verification applications may take up to 24 hours to review. Please note that during this time a member of our verification team may contact you to request information.
In addition, we require an Advanced Verification when the user reaches the equivalent of $25,000 USD in aggregate withdraw and/or send volume. To perform the Advanced Verification, a second form of identification (not used in your initial verification) to our team by creating a ticket with the subject "Advanced Verification".