My card isn't working at checkout
Check that:
- You have enough funds loaded on your card.
- The merchant accepts USD prepaid cards.
- The purchase isn't in a restricted category (gambling, firearms, etc.).
If everything checks out and it's still not working, email us at support@airtm.com.
I can't add my card to Apple Wallet or Google Wallet
If you get an error when trying to add your card to a digital wallet:
- Take a screenshot of the error.
- Email us at support@airtm.com with the screenshot attached.
Something else isn't working as expected
Reach out at support@airtm.com and we'll be happy to help.