How do I check my Airtm account?

Airtm requests identity verification when users reach the equivalent of $1,000 USD in aggregate volume in withdraws and/or sending, or for high risk payment methods.

To verify your Airtm account:

1. Whether in a payment method that requires verification or in your Settings > Verification, select "Verify Now".

2. Complete the forms with accurate and identifiable government information; this information cannot be changed after submission.

3. Verification applications may take up to 24 hours to review. Please note that during this time a member of our verification team may contact you to request information.

In addition, we require an Advanced Verification when the user reaches the equivalent of $25,000 USD in aggregate withdraw and/or send volume. To perform the Advanced Verification, a second form of identification (not used in your initial verification) must be sent to with the subject "Advanced Verification". Our team will review it in less than 24 hours.

Mariana is the author of this solution article.

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