I can't pay my Airtm Loan on time — what do I do?

Modified on Tue, 28 Apr at 5:33 PM

What happens if I can't pay on time?

If you find yourself unable to cover your payment by the agreed date, the most important thing is to stay in touch. Write to us at collections@airtm.com — we're here to support you and find alternatives to help you get back on track.

Consequences and late fees

A one-time late fee of 5% will be applied to the outstanding balance. Unlike other lenders who charge indefinite daily interest, ours is a one-time charge designed to help you regain control.

The app will send you alerts as your due date approaches.

Impact on your credit history and future access

  • Credit history: a late payment can reduce your chances of obtaining loans with us and with other institutions.
  • Credit limits: you may see your loan limit reduced or be unable to access new credit immediately.

What should I do if I know I won't be able to pay?

  1. Pay what you can: partial payments reduce the balance on which fees are calculated and show your intention to repay.
  2. Contact us immediately: don't wait until after the due date. Write to collections@airtm.com to find a solution together.

Recover your access to Loans

As soon as you fully settle your outstanding loan, you'll be able to apply for a new one.

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