At Airtm, your security is our priority. We understand that sometimes there can be hiccups when completing your account registration, and we are here to help you overcome them as quickly as possible.
1.- Attempt limits: We have set a limit of attempts to receive the verification code via SMS or WhatsApp when completing your account registration. If you have exceeded this limit, you need to know that you will have to wait 24 hours before you can try again. However, if you are still waiting to receive the code after this time, please get in touch with us for further assistance.
2.- Accounts without complete registration: If you have received a notification in your email inbox and do not wish to complete the registration now, don't worry. You can safely skip the notification. Remember that you can resume the account activation process at any time.
3.- Recommendations to Receive the Code: It is essential to keep in mind some recommendations to receive the verification code and complete the registration of your account:
- If you do not receive the code via SMS, try to request it via WhatsApp as an alternative.
- Ensure you do not repeat the country code in the phone number field when entering your data. Our system will automatically assign the code corresponding to your selected country.
4.- Problems with the code: If you still need to receive the code after following the above recommendations, check with your phone provider that you have authorized service for delivering this message, especially if you select the SMS option. You can also try a different telephone provider.
5.- Correct Phone Number Format: Remember that to receive the phone verification code, you must enter the valid format of your phone number. Here are some examples:
- Cell phone in Buenos Aires from abroad: +54 9 11 1234-5678.
- Cell phone in Mar del Plata: +54 9 223 123-4567.
- Cell phone in Villa Carlos Paz: +54 9 3541 12-3456.
These tips will help you overcome any obstacles in your registration. At Airtm, we are here to provide you with all the assistance you need. Welcome to our platform!