Account Limited

I've already confirmed my ID, I've already sent all my company documents (social contract, etc.) and I'm still limited to using my account...

Funny, that to receive money, this normal, but when I send money it, it says I can't because it's limited, I've already sent an email to support and got no answers.

I need to start my business on AirTM, it seems to be a great platform, but from the beginning it started to give me problems


13 personas tienen esta pregunta
  • Hi Will if your AirTM account is limited, it may be because of the following:

    is your account verified?

    1.- if it is NOT, proceed to perform your verification process by following the instructions placed here: https://help.airtm.com/en/support/solutions/folders/47000162129

    2.- If it is already verified... Proceed to perform an advanced verification by following the instructions presented in settings and then in verification, specifically in the blue box that will appear there.

     

     

     

  • I verified my account but it's still limited
  • I verified my account but still my account is limited thus cannot withdraw..kindly assist
  • Hi NJOROHIO PAUL if your AirTM account is limited, it may be because of the following:

    is your account verified?

    1.- if it is NOT, proceed to perform your verification process by following the instructions placed here: https://help.airtm.com/en/support/solutions/folders/47000162129

    2.- If it is already verified... Proceed to perform an advanced verification by following the instructions presented in settings and then in verification, specifically in the blue box that will appear there.

     

     

     

     

     

  • I verified my account is still limited up till now I can't move funds out of my airtm account pls help to rectify the fault I really need to withdraw some money from my account I want to use it for something urgent I will be happy if I can withdraw my funds I'm new to this app,if this app really works for me I will introduce all my friends to it
  • Look what I got in the app I can't send funds to someone and secondly if I tried withdraw it will shows you can't move funds out of your Airtm account please help me I'm new to this app I will be so grateful if you can rectify my fault
  • Try to perform the operation from a PC or laptop....

  • You are not permitted to funds within into and out of your airtm account...... please solve this issue
  • Hi Syed Hamza shah you must submit your cases to AirTM support through a SINGLE ticket well documented and explained through : https://help.airtm.com/en/support/tickets/new there they explain your case step by step... exposing the chain of facts to details... expose captures where you can see the operation performed, the capture with the transaction ID, as well as the capture of the operation performed by the financial institution used for the funding where the transaction ID can be seen.... in this way you expose all your case in detail so that there will be an investigation.... all the above is crucial, so that the support agent who takes your case understands it unequivocally and can guide you in resolving it....

  • My account is limited and i can't withdrawal fund's into and out of within my Airtm account. Even u verified my account.
  • Hi Ehsan Ansari if your AirTM account is limited, it may be because of the following:

    is your account verified?

    1.- if it is NOT, proceed to perform your verification process by following the instructions placed here: https://help.airtm.com/en/support/solutions/folders/47000162129

    2.- If it is already verified... Proceed to perform an advanced verification by following the instructions presented in settings and then in verification, specifically in the blue box that will appear there.

     

     

     

  • I verified my account but still my account is limited thus cannot withdraw..kindly assist

  • You are not permitted to funds within into and out of your airtm account...... please solve this issue

  • You are not permitted to funds within into and out of your airtm account...... please solve this issue

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