Are purchases made on the card refundable?

Multi-use cards for unverified users:

Yes, but a $1 refund fee will be deducted from your refund. Even though it’s a single-use card, since your first transaction did not go through, you will still be able to make a subsequent purchase. Your refund will be displayed as "CARD REFUND" on the Activity page. Your balance will be adjusted accordingly. 


Multi-use cards for verified users:

Yes, but a $1 refund fee will be deducted from your refund. Even though it’s a single-use card, since your first transaction did not go through, you will still be able to make a subsequent purchase. Your refund will be displayed as "CARD REFUND" on the Activity page. Your balance will be adjusted accordingly. 


For single-use cards for verified users:

Yes, if the merchant refunds your purchase, the funds will be sent back to your Airtm account within 2 weeks.


M
Miguel is the author of this solution article.

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