I have money left over on my virtual card. Can I get it back?

Single-use card for unverified users:

  • Your card funds cannot be returned to your AirUSD balance, however, if you haven't made a purchase yet, to access these funds we recommend:
    • Buy a gift card on Amazon and complete a funding to your Airtm balance.
    • Add funds to your Amazon account ($0.50 minimum) and make the purchase you prefer.

Multi-use card for verified users:

  • To return your card funds to your AirUSD balance, please submit a request here 
  • Please note:
    • $2.75 will be taken from your balance to cover the unload fee.
    • It can take up to 3 weeks for the funds to be returned to your AirUSD account.
    • Fees will not be reimbursed.
    • You cannot reload a card that has been unloaded.

Alexandra is the author of this solution article.

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