Transaction problem

Hello Sir , I have a transaction problem with my peers how to solve this problem? ?? He send me three code with submitted 1$ total amount is $3 but I cannot reload in my account or my virtual card because I don't use before my card to reload and add fund. So please help me to complete this transaction
  • Hi Sahumel Takka you must submit your cases to AirTM support through a SINGLE ticket well documented and explained through : https://help.airtm.com/en/support/tickets/new there they explain your case step by step... exposing the chain of facts to details... expose captures where you can see the operation performed, the capture with the transaction ID), as well as the capture of the operation performed by the financial institution used for funding where you can see the transaction ID.... in this way you expose all your case in detail so that there will be an investigation.... all the above is crucial, so that the support agent who takes your case understands it unequivocally and can guide you in resolving it....

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