The support does not respond .. what should I do?

Hi I submitted a ticket since 12 days because I don't find a peer to withdraw my money .. I closed it because the support didn't respond for 5 days then I created another one and they asked me to fill out peer to peer form then they didn't respond for 6 days ..I just want to know the status .. what should I do to find a peer ?.. what are the available payment options for my country?
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